How to Contact Patek Philippe – Patek Contact details

Patek Philippe Nautilus 5712

How to Contact Patek Philippe – Patek Contact details

Patek Philippe is one of the most prestigious and luxurious watch brands in the world. It is also one of the largest luxury Swiss watch brands.

Oftentimes, getting in contact with these giant corporations, especially when we are talking about Swiss watch manufacturers, can be rather difficult.

Since many watch brands like Patek Philippe, Rolex, and others, do not primarily work direct-to-consumer but instead have official retailers, they often refer you to contact the retailers.

But what if you want to get in context with Patek Philippe directly? This may be more difficult but it is certainly not impossible. Here we have compiled an extensive list of contact details and information for Patek Philippe. The list includes many different ways you can get in contact with Patek Philippe. If one method doesn’t work, you can just try a different method.

Patek Philippe Contact information

Patek Philippe Mailing address

It is possible to send letters directly to Patek Philippe. They do not accept unannounced guests.

Patek Philippe Geneva Head office

Chemin du Pont-du-Centenaire 141
1228 Plan-les-Ouates
P.O. Box 2654, 1211 Geneva 2


Patek Philippe contact form

Patek Philippe has a contact form on their website that you can use. This gets you in direct contact with Patek Philippe representatives. You can find the Patek contact form here.

Patek Philippe email address

Patek Philippe has several different email addresses. Whilst they encourage people to contact them via the contact form on their website, you can also try directly via their email addresses.

Customer service:
Museum director:
General inquiries:

Call Patek Philippe

You can contact Patek Philippe by phone.

The telephone number to Patek Philippe (customer service): Tel.: +41 22 884 20 20

Contact Patek Philippe by Fax

Patek Philippe also uses fax.

Fax: +41 22 884 20 40.

Patek Philippe salons

Whilst most of the retail outlets for Patek Philippe are individually-owned businesses and are not run by Patek Philippe, they do have three so-called “salons” which are owned and run by Patek. If you want to get in contact with Patek, this may be an easier way than contacting  Patek’s main office directly. However, the salons may or may not be able to get as detailed information as you would directly from Patek. However, it depends on the nature of your query and also the person you talk to.

Patek Philippe Paris salon

Address10, place Vendôme, 75001 Paris, France.

Tel.: +33 1 42 44 17 77

Fax: +33 1 42 44 17 87

Email contact form to Patek Philippe Salons Paris here.

Email address to Patek Salon Paris:

Patek Philippe London Salon


Address: 16 New Bond Street, London W1S 3SU, United Kingdom.

Telephone: +44 207 493 88 66.

Patek Philippe Geneva Salon

Address41, rue du Rhône, 1204 Geneva, Switzerland.

Telephone: +41 22 707 30 50.
Contact form.

Patek Philippe USA Office/headquarters

Patek has a US office/headquarters in New York. This works as their service & repair center.


Patek Philippe Service Center USA

The Henri Stern Watch Agency, Inc
45 Rockefeller Plaza
Suite 401
New York, NY 10111

Telephone: +1 212 218 1240
Fax: +1 212 218 1255


Contact Patek Philippe via social media

Patek Philippe is active on a number of different social media platforms. These social platforms allow you to contact them directly, for example via comments or private messages. Note, however, that the social media profiles of Patek are not intended as customer support channels, so don’t expect to receive a response. Still, it is worth a shot and see if you can get in contact with them.

Patek Instagram

You can try sending a Direct message to Patek or leaving a comment on one of their posts.

Patek Philippe Facebook

You can leave a comment on one of their posts or send a private message.

Patek Philippe Wechat

“Patek Philippe expand its online presence by launching an official WeChat account on 19th September 2020! This will be Patek Phillipe’s second official social media platform after launching an official Instagram account in March 2018.”

“WeChat is an important social media platform in China and often draws a global audience. Patek Philippe hopes to offer a unique and rich brand content experience in the Chinese market by sharing the latest information with watch enthusiasts and Patek Philippe fans.”

Patek Philippe YouTube

Patek Philippe also has a YouTube channel. You can try leaving a comment on one of their videos, however, don’t expect a response.

About Patek Philippe

Patek Philippe is one of the most luxurious and prestigious luxury watch brands in the world. The company is based in the Canton of Geneva and the Vallée de Joux.

Patek Philippe was founded in 1839 and is named after its founders, Antoni Patek and Adrien Philippe. Patek is the last family-owned independent watch manufacturer in Geneva and has been owned and run by the Stern family since 1932. Patek Philippe is also one of the oldest watch manufacturers in the world. And unlike many other watch brands, Patek’s manufacturing has been uninterrupted whilst other brands have gone bankrupt sometimes multiple times throughout their history.

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