How to Contact Seiko – Seiko Contact details
Seiko is one of the largest and most well-known watch brands in the world. Seiko is worn by people all over the world and is known for making high-quality, reliable, and affordable timepieces.
Seiko is responsible for inventing the first quartz watch and has led the development of quartz technology ever since. Today, Seiko has a large selection of different timepieces, both mechanical and quartz. Seiko makes watches for all styles, tastes, and purposes. From diving to racing.
Since Seiko is one of the largest watch companies in the world, it also means that it is structured the way giant organizations tend to be structured. That involves bureaucracy and oftentimes difficulties in getting in contact with them. Whilst Swiss luxury watch brands are often the most difficult to contact, it may be a challenge to contact Seiko directly. If you want to contact Seiko directly, we have compiled an extensive list of contact information for Seiko, whether you want to reach out by mail, social media, fax, or phone.
This page includes all of the different communications channels through which you can reach Seiko, from sending letters, to calling, to sending emails. If you would not receive any response with one method, you can always try a different channel to get in touch with them.
Seiko Contact information
Seiko Mailing address
If you prefer the traditional way, you can send letters directly to Seiko. However, we advise that you should not expect a response back via letter as it is not certain that Seiko has a letter-responding organization in place. And in particular when letters are becoming less and less common.
Seiko head office
26-1, Ginza 1-chome,
Chuo-ku, Tokyo 104-8110
Japan
Telephone: +81-3-3563-2111
Seiko contact
If you want to get in contact directly with Seiko, you can find the respective contact details on the Seiko website. Note that different regions and countries have different contact information so you will need to visit the Seiko website, choose the correct country, and then select “contact” to get the correct contact details for your region. You can visit the Seiko website here.
This will get you in direct contact with Seiko representatives for customer-service-related queries and inquiries.
Seiko Fax
Seiko also has a fax which you can try contacting them with:
Inquiries regarding the handling of personal information: +81-3-3564-5401
Seiko email addresses
Seiko has a large number of different email addresses for different purposes through which you can reach Seiko, its retailers, and its representatives. Below is an extensive list of Seiko email addresses. See which applies best to your needs and location.
- Seiko France: Info@seiko.fr
- Seiko support India: seiko.support@ndslindia.com
- Customer support USA: custserv@seikousa.com
- Seiko service center UK: service@seiko.co.uk
- Customer support Netherlands: info@seiko.nl
- Marketing USA: advertising@seikousa.com
- Legal USA: legaldept@seikousa.com
- Media contact USA: njohnson@seikousa.com
- Public relations USA: kdugan@seikousa.com
- Inquiries regarding the Seiko website: webmaster@seiko-watch.co.jp
- Communication: seiko-pr@seiko-watch.co.jp
- General: ilove@seiko-watch.co.jp
- yserv@seiko-watch.co.jp
- iss@seiko-watch.co.jp
- taro.seiko@seiko-watch.co.jp
- Canada service center: contactus@seikocan.com
- USA service center: clocks@seikoinstruments.com
- Argentina service center: info@itimegroup.com.ar
- Mexico service center: wdimex@wdimex.com
- Andorra Service center: infoger@geresa.com
- Austria service center: service@weiner.at
- Denmark service center: info@arberg-time.dk
- Germany service center: info@seiko.de
- Ireland service center: service@seiko.ie
- Norway service center: sales@optura.no
- Portugal: service@cadarsogs.pt
- Spain service center: infoger@geresa.com
- Turkey service center: info@aydinsaat.com.tr
- Egypt service center: contactus@elarabygroup.com
- South Africa service center: info@tregerbrands.co.za
- Bahrain service center: info.ambstores@gmail.com
- Israel service center: office@omtime.co.il
- Jordan service center: service.center@timecenter.jo
- Kuwait: seikotimesquare@hotmail.com
- Lebanon service center: customercare@holdalgroup.com
- Qatar service center: info@mannai.com.qa
- Saudi Arabia service center: marketing@huyagroup.com
- Cambodia service center: service@ticpl77.com
- China service center: sales@seiko-clock.com.cn
- Hong Kong service center: sales@thongsia.com.hk
- India service center: customercare@seiko.in
- Laos service center: service@ticpl77.com
- Malaysia service center: sales@thongsia.com.my
- Mongolia service center: narantrade@mongol.net
- Myanmar service center: service@ticpl76.com
- Nepal service center: info@pinkiint.com.np
- Sri Lanka service center: wimgroup@panlanka.net
- Thailand service center: service@seiko.co.th
- Vietnam service center: service@ticpl77.com
- Australia service center: service@seiko.com.au
Seiko France contact details
Seiko FRANCE S.A.S.
1 Bis, Chemin des Maurapans | 25870 Châtillon-le-Duc
Phone: +33-3-81-54-24-20
Fax: +33-3-81-54-24-21
Email: Info@seiko.fr
SEIKO USA contact details
SEIKO Watch of America LLC– Service Center
1111 Macarthur Boulevard, Mahwah, NJ 07430, U.S.A.
Phone: +1-201-529-3316
Fax: +1-201-529-4525
Phone numbers to Seiko
You can contact Seiko by phone. Seiko has countless official retailers that you can call, but if you want to get in direct contact with Seiko, you can either contact an official Seiko service center or contact Seiko’s main office directly.
For inquiries regarding semiconductor products (for crystal oscillators, timepieces, sensors , audio devices, customized ICs, etc.) offered by Seiko NPC.: +81-3-6747-5301
Inquiries regarding shareholder and investor information or the website: +81-3-3563-2111
Inquiries regarding the handling of personal information: +81-3-3564-4098
USA customer support: +1-201-529-3316
SEIKO boutiques and retailers
Most of the Seiko stores and retailers are privately owned and are not run by Seiko. Seiko does, however, have a few boutiques that are owned and run by the company. You can find a complete list of Seiko stores here. Find the Seiko store that is closest to you and their respective contact details. Of course, if you prefer to handle your matter in-person, you can visit the closest Seiko store or retailer and get help that way.
Contact Seiko via social media
Seiko is active on a number of different social media channels. As such, you can try to contact Seiko using these mediums. However, bear in mind that Seiko is a huge organization and they, therefore, receive countless requests on a daily basis. With that said, we wouldn’t rely on the fact that you will get a response if you contact Seiko via their social media channels, but it may be worth a shot.
Different social media platforms work differently. On some channels, you can send private messages and on others, you may only be able to leave a comment on a post they have made and hope that you receive a reply. Moreover, note that on some social platforms, Seiko may have different accounts that are dedicated to specific regions to countries.
Seiko is active on Instagram with a number of different social media accounts. Seiko has a large number of Instagram counts dedicated to specific countries and regions. In this case, there may be a greater chance that you will get a reply back if you contact these dedicated accounts rather than Seiko’s official, main Instagram account. You can either send them a direct message, which is a private message, or leave a comment on one of their posts and hope for a reply.
Like on Instagram, Seio has multiple Facebook accounts dedicated to different countries. Find the Seiko account that is most relevant to you and try sending them a private message or commenting on one of their posts.
Seiko has a YouTube channel but this is likely the least effective channel if you want to contact Seiko. It may still however be worth leaving a comment on one of their videos.
Seiko uses Twitter but have in mind that the company has multiple Seiko accounts. If you don’t get a reply back, you can try sending a message to one of their other accounts. You can contact Seiko via Twitter by responding to one of their tweets or tagging them in one of your tweets.
About Seiko
The story of Seiko starts in 1881 when the 21-year-old entrepreneur Kintaro Hattori opened up a shop where he sold and repaired watches in central Tokyo. Eleven years later, he established the “Seikosha” factory, which would later become Seiko.
Seiko does not only manufacture wristwatches but also other items in similar categories such as clocks, jewelry, electronic devices, music instruments, optical products, and more.
Seiko is most known for having created the world’s first quartz wristwatch and the world’s first quartz watch with a chronograph complication.
Moreover, Seiko is responsible for a number of innovations and “firsts”, including, amongst other things, creating the first chronograph watch in Japan in 1964 as well as the first diver’s watch in Japan in 1965. The list can be made long.
Moreover, Seiko created the world’s first TV wristwatch in 1982 as well as the world’s first voice recording wristwatch in 1983.
Today, Seiko is a global brand that is appreciated for making high-quality timepieces that offer great value for money – both mechanical and quartz. Seiko also has a luxury sub-brand known as Grand Seiko which is competing in the luxury segment.
