How to Contact TAG Heuer – TAG Heuer Watches Contact details
TAG Heuer is one of the oldest and most well-known Swiss watch brands in the world. TAG Heuer is positioned in the entry to mid-level of Swiss watches but is still a company that focuses on the art of Swiss watchmaking, quality, and creating high-quality products. TAG Heuer is a company with a long and rich history and which is well-known all over the world.
TAG Heuer is today owned by LVHM, one of the largest luxury watch groups in the world, owning companies such as Louis Vuitton, Moët champagne, and many others.
With TAG Heuer being owned by a giant organization, it tends to be quite difficult if you want to reach out to these giant corporations, but some companies are harder to reach than others. Unlike brands like Rolex and Tudor which don’t have any contact information available at all to the company, TAG Heuer is a lot easier to contact.
Most watch brands are b2b companies which means that they use official retailers to handle the relationship with the end customers. Whilst most TAG Heuer retail stores are independently owned, TAG Heuer does have some “boutiques” which are owned by the company.
But what if you want to contact TAG Heuer directly and not contact a retailer which may have limited information about your query? How do you get in direct contact with TAG Heuer and its employees?
If you want to contact TAG Heuer watches directly, you have come to the right place. In this article, we have compiled a complete list of ways you can get in touch with TAG Heuer.
Here, you can find all of the different communication channels through which you can contact TAG Heuer. Of course, there’s always the challenge of contacting large corporations of getting replies. Large organizations are overwhelmed with inquiries which means you may not always get a reply. However, with the multiple ways of contacting TAG Heuer, you can try a new method if you don’t find any success with the first.
Here we have compiled all of the different ways you can contact TAG Heuer, from sending letters, to emailing, to calling, and so on.
TAG Heuer Contact information
TAG Heuer Mailing address
TAG Heuer’s headquarters is situated in La Chaux-de-Fonds in Switzerland. If you want to send letters directly to TAG Heuer, you can do so at the address below. Keep in mind, however, that letters are becoming less and less common and so it’s not certain that you will get a reply back. However, this method can be effective if you don’t expect a response but only want to communicate praise or inform them about a complaint you have.
TAG Heuer’s address for sending letters is:
LVMH SWISS MANUFACTURES SA, TAG HEUER BRANCH (Headquarters)
6A, rue Louis-Joseph Chevrolet
2300 La Chaux-de-Fonds
Switzerland
TAG Heuer Website contact (Contact form)
TAG Heuer encourages its customers who wish to contact TAG Heuer to do so via the contact form on its website. You can find and use the TAG Heuer contact form here.
TAG Heuer Fax
TAG Heuer also has a fax which you can try contacting them with:
Fax: +41 32 919 90 00
The fax number below goes to TAG Heuer’s headquarters in Switzerland.
TAG Heuer email addresses
TAG Heuer encourages its customers to contact them via the contact form on the website. TAG Heuer doesn’t publish any public email directly to the company. TAG Heuer does, however, present the email addresses to its official retailers/stores in case you wish to get in touch with those.
Below, we have compiled a list of emails to TAG Heuer and various employees at the organization:
- TAG Heuer headquarters: compta.fournisseur@tagheuer.com
- Reception headquarters: cdf.reception@tagheuer.com
- Communication: press@tagheuer.com
- fabiola.bobbio@tagheuer.com
- Data/privacy: mydata@tagheuer.com
- Houston Tag Heuer boutique: houston.boutique@tagheuer.com
- elena.sherstobitova@tagheuer.com
- Tag Heuer boutique Fukuoka: espace.fukuoka@tagheuer.com
- luca.verardo@tagheuer.com
- International PR manager: sonja.hagmann@tagheuer.com
- julien.baudet@tagheuer.com
- TAG Heuer boutique Le Bon Marché: lebonmarche@tagheuer.com
- General inquiries: info@tagheuer.com
- TAG Heuer connected inquiries: connected@tagheuer.com
Phone numbers to TAG Heuer
TAG Heuer has a long list of phone numbers for a large number of countries. These numbers will take you to a local TAG Heuer representative in your local country who speaks your local language. This is a great way to get in direct contact with TAG Heuer and get help with any inquiries you may have – in your local language.
TAG Heuer headquarters Switzerland: +41 32 919 80 00
Tag Heuer repair center/service center
TAG Heuer has more than 100 repair centers around the world. The repair centers will be able to assist you with any issues you may have with your watch including service and repair. To find the details to a repair center, click on this link and find the repair center that is the closest to you. Each repair center will be listed with its respective contact details.
TAG Heuer official retailers
Like most luxury watch brands TAG Heuer’s primary distribution channel is through independent, official retailers. But on top of this, TAG Heuer has, as mentioned, also a few dedicated TAG Heuer boutiques.
You can find all the TAG Heuer retailers here. In the link, find the retailer that is the closest to you and look at their contact details. This isn’t a way to contact TAG Heuer directly, however, a TAG Heuer retailer will be able to assist with most inquiries that you have. Whether you are looking for a particular watch or have questions about a timepiece, a retailer will be able to assist you.
Contact TAG Heuer via social media
TAG Heuer is active on multiple social media platforms. This means that you can also use these social media platforms to contact TAG Heuer directly. However, bear in mind that social media is not the ideal way to get in touch with TAG Heuer if you are expecting a response. TAG Heuer receives countless of messages on social media on a daily basis and most do not get a reply. However, it can still be worth a try. If you don’t get a response, you can always try a different social media platform and see if you have better luck.
TAG Heuer uses Instagram and it can therefore be a way to reach out to the company. You can either send them a Direct Message (Private message) or leave a comment on one of their post. However, bear in mind that with the great number of comments they receive on their Instagram posts, they generally don’t reply to comments.
TAG Heuer is also active on Facebook. Here, you can either leave a comment on one of their posts or try sending a private message.
TAG Heuer uses YouTube however the only way to reach out to TAG Heuer via this social channel is by leaving a comment on one of their videos. This is since YouTube does not have any private message function.
About TAG Heuer Watches
The history of TAG Heuer can be traced back to 1860. This was when the 20-year old Edouard Heuer opened up a workshop in Saint Imier, Switzerland.
Edouard Heuer invented the oscillating pinion in 1887 and is an invention that many chronographs still use to this day. The official founding date that TAG Heuer uses is 1860.
TAG Heuer is a company that is closely associated with racing and chronographs. The company is responsible for having invented numerous important chronograph-related innovations and inventions, amongs other things, an on-board chronograph for installation within the instrument panels of cars and aircraft which was used to indicate the duration of a journey. TAG Heuer came up with the invention in 1911.
Jack Heuer, the great-grandson of the founder became the last member of the Heuer family to manage the company. Jack Heuer also became the most famous leader for TAG Heuer due to several important inventions and designs that he came up with.
Jack Heuer designed the Carrera Chronograph in 1963 and stil to this day, the Carrera is one of the most popular and iconic TAG Heuer models ever.
As you may know, the company was named “Heuer” for all of its early history. But in 1985, Heuer was acquired by TAG group and consequently, the name of the watch brand changed to TAG Heuer
TAG Heuer was later acquired by Louis Vuitton Moët Hennessy (LVMH) but the name of the brand remained unchanged, and has been so to this day.
TAG Heuer is a Swiss wach company that focuses on quality and the art of Swiss watchmaking. Howver, it is also a company that has a broad spectrum of timepieces in different price categories. TAG’s most affordable watches start at less than 1000 dollars but can go up to as much as tens of thousands.