What is a Rolex Service Dial?

What is a Rolex Service Dial?

What exactly is a Rolex service dial?

The world of Rolex watches contains an endless dictionary of terms, names, and nicknames used to describe Rolex watches and their characteristics. With that said, it is understandable that quite frequently, you may come across a Rolex term that you have never heard about and don’t know the meaning of.

So what is a Rolex service dial, and how important is it?

What is a Rolex service dial?

A Rolex service dial is what it sounds like. It is a dial that is put into the watch when it is serviced. More specifically, it is a replacement dial, and it most often refers to authentic dials provided by or changed by Rolex themselves.

When a Rolex watch is sent to be serviced by Rolex, its goal is to bring it to new condition again. In order to be able to give the guarantees of their work, and to achieve a flawless result of a watch that will last for many years to come, Rolex will naturally replace any damaged or visually aged parts. For vintage Rolex watches, in particular, the dials will get a visual patina and signs of aging. This may include a faded dial color, aged lime plots that change color, and perhaps even rust or tarnishing, depending on how old the watch is and how it has been used.

Rolex service dial. Photo courtesy of HQMilton.com

The most common for vintage Rolex dials is that the luminous material used for the watch (oftentimes tritium or radium), changes colors, ages, changes shape, and loses its glowing effect. During a service by Rolex, Rolex does not repair and restore old dials. Instead, they replace it with a new dial instead.

With that said, service dials are quite a tricky subject as there are several caveats to this issue. Firstly, the replacement of visible parts of a vintage Rolex watch – in particular dials, tends to have a negative effect on the value of the watch. Remember that the watches that are most attractive to collectors are those where all visible parts are completely original.

Rolex service dial. Photo courtesy of HQMilton.com

If you put a brand-new dial inside a vintage watch, it will naturally have a negative effect on the watch’s value and make it less attractive to collectors. Secondly, there is a risk that you will not get the old dial back after the service. It varies depending on where it is serviced, but generally, Rolex does not want to release any loose Rolex parts on the market in order to limit counterfeiting and modifications of their watches.

So in recent times, Rolex has been stricter in enforcing this, which means that chances are, they will keep the dial after the service, and likely destroy it.

Depending on which dial you have in your watch, it may be rare and difficult to get a hold of. In some cases and for some watches, an original vintage Rolex dial can cost tens of thousands of dollars. A service dial, on the other hand, will be much cheaper.

Rolex 1675 non-service dial. Courtesy of HQMilton.com

With that said, this is the reason why many people who are aware of the negative effects on the value of replacing the dial with a service dial, go to an independent watchmaker instead. Some people also simply like the look of their old dial, unknowingly of the value of an original dial, and prefer to keep it for that reason.

An independent watchmaker will listen to the customer’s wants and needs, and will not force you to change the dial if you don’t want to. With that said, if the watch dial is aged or damaged, the watchmaker may suggest that you replace it. You will, in that case, have the option to say yes or no. If you say yes, the watchmaker will also replace the dial with a service dial (or another dial that they have sourced). As such, Rolex service dials may not only be replaced by Rolex, but service dials are also often used by independent watchmakers as well.

A Rolex service dial is an authentic replacement dial.

Rolex service dials

The major difference between an original dial is that the service dial is a current dial manufactured by Rolex. Therefore, it is brand new and will not have any signs of aging or patina – characteristics that are preferred by watch collectors when it comes to vintage watches. Due to the limited nature of original vintage dials, these will naturally be more sought-after than original service dials. Service dials have also removed an aspect of the charm of vintage watches – patina.

Rolex original non-service dial. Photo by Bukowskis.

Furthermore, as service dials are dependent on the dials Rolex currently manufactures, it may mean that the dial your watch will get will be slightly different than the original. And when it comes to vintage watches, the details can make all the difference in the world.

For example, if you have a ”Tiffany dial” – a watch with a Tiffany & Co print on the dial, and you have it replaced by a service dial, you will not get it replaced by a Tiffany dial. Instead, it will be a standard Rolex dial.

The major difference is also the luminous material used for service dials. As Rolex does not use radium or tritium for its dials anymore, a service dial will have Luminova or super Luminova. Ultimately, this will also mean that this type of lume will not age or show patina in the same way as the earlier mentioned luminous materials. Lastly, a service dial may also have a revised text that does not match the production period of the watch.

6 thoughts on “What is a Rolex Service Dial?

  1. My view is that patina and damage dials are not the same . Imagine describing a vintage Ferrari’s accident damages and dents …as HONEST PATINA’.
    Vintage Patina is the natural oxidation of dials and paints on a watch over time on an UNDAMAGED DIAL.
    all other explanation is just plain talks to make money..of someone.

    1. Thank you for sharing your thoughts!
      Yes, there is definitely a fine line between the two and sometimes it can be very difficult to distinguish them and draw the line.

      Thank you for sharing your thoughts!

      Kind regards,
      Millenary Watches

  2. Very interesting.

    My 1967 Submariner 5513 received a lacquered dial with gold-surrounded indices in 1999. The original meters first, matte dial was kept by the AD since it was very damaged and I was not interested in keeping it either (how silly of me!). Anyway, after more than 20 years now I would like to get a meters first, matte dial but I am not sure about the very expensive dials on the market. Plus, I’m the original watch owner and I don’t want to put a stolen dial on it. Do you know whether Rolex makes old dials for 5513 (meters first etc.) at all? I wouldn’t mind to get one for my watch.


    1. Hi,
      The general rule is that Rolex makes parts for its watches 50 years after a watch has been discontinued. Today, the only dial for the 5514 that Rolex watchmakers are able to order has gold surrounded indices. Part number is 13/5513-8-10

      Kind regards,
      Millenary Watches

  3. What about Stone dials? I want to purchase a rolex stone dial but it has cracks on the dial. I believe the watch is from 2006. There are also Diamonds on the dial. Do they replace the dial if I send it to the RSC? The rolex has the full set so should be authentic

    1. Hi,
      If your watch has an existing stone dial, Rolex will replace most stone dials (if they are still in production, some are discontinued). They will keep your stone dial and replace it with a new one. If you request them to replace the dial, they will do so if it is a dial they still produce. You can contact your local Rolex retailer and they ill be able to assist.

      Kind regards,
      Millenary Watches

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